Understand your RPlate's service plan


Everything we do is about you, our customer. And your trust means the world to us. We hope you enjoyed the service plan that was included with your plate purchase, and experienced the benefits as soon as you install one on your vehicle. 

What is an RPlate Service Plan and why do I need one?

An active service plan gives you continuous access to your RPlate’s features and benefits, current and future. We included a service plan at the time of purchase so you could enjoy the benefits instantly. 

These benefits include:

  • Visual personalization, switching between light and dark mode and expressing yourself through banner messages. 
  • In-app registration renewal that lets you be compliant with few clicks on your smartphone.
  • 7/365 customer support.

What happens if I do not extend my service plan?

Your RPlate does not need an active service plan to display your license plate number. You will continue to have access to the features on your RPlate until it expires at the end of your billing period. 

Note: Without an active service plan, your registration will not update on the RPlate in addition to losing the benefits and features listed above.

When will these changes take place?

You will keep your service until your current billing period ends. This means that you will not lose access to any of the features within your plan until your current billing period ends and your plan expires.